STORE/NIGHT CLERK

Mariano's; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

Mariano's is seeking a Customer Service Associate to create an outstanding customer experience through exceptional service. The role involves maintaining a clean environment, assisting in sales goals, and ensuring quality standards. Candidates should possess effective communication skills and the ability to handle stressful situations. Join our team to contribute to a positive customer experience in a dynamic retail environment.

Benefits

Comprehensive benefits including healthcare, dental, and vision

Flexible scheduling with paid time off

Emotional and financial support programs

Associate discounts on various purchases

Tuition reimbursement through Continuing Education program

Opportunities for growth through training

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Creating a welcoming environment for customers and answering questions about products.
• Maintaining knowledge of products and making suggestions to customers.
• Adhering to food safety regulations and maintaining proper temperatures.

Skills

Effective communication skills

Basic math skills

Ability to handle stressful situations

Job description

Job Description for Customer Service Associate at Mariano's

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you need reasonable accommodation to complete a job application or participate in the hiring process, please call 844-849-7136 or contact the store management.

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and service length.
• Emotional and financial support through counseling and financial coaching programs.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum requirements:

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Desired qualifications:

• Retail experience.
• Second language proficiency (speaking, reading, and/or writing).

Responsibilities include:

• Promoting trust and respect among associates.
• Creating a welcoming environment for customers and answering questions about products.
• Maintaining knowledge of products and making suggestions to customers.
• Recommending grocery items and informing customers of specials.
• Checking product quality and ensuring freshness.
• Labeling, stocking, and inventory management.
• Adhering to food safety regulations and maintaining proper temperatures.
• Ensuring safety procedures are followed and reporting unsafe conditions or incidents.
• Performing preventive maintenance and reporting equipment issues.