STORE/NIGHT CLERK

Mariano's; Shorewood (IL); On-site; USD 28,000 - 35,000; Part time

Job summary

Mariano's is seeking a Customer Service Associate to enhance the customer experience through exceptional service. Responsibilities include promoting trust, assisting customers with product knowledge, and maintaining store quality standards. Ideal candidates will have effective communication skills and a background in retail, contributing to a positive shopping environment.

Benefits

Comprehensive benefits supporting physical, emotional, and financial well-being

Healthcare coverage

Paid time off

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Gain knowledge of products and assist customers.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

Job Description: Customer Service Associate at Mariano's

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we serve customers in over 40 stores across the Chicago Metro area. As part of the Kroger family, we are committed to bringing diverse teams together with a passion for food and people to feed the human spirit. We aim to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value our people and strive to provide the ingredients for your success at work and in life. Whether you're seeking a part-time role or a new career path, we invite you to apply and become part of our Mariano's family.

If you require reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What you'll receive from us:

• Comprehensive benefits supporting your physical, emotional, and financial well-being, including healthcare coverage, paid time off, counseling services, associate discounts, tuition reimbursement, and growth opportunities.

For more information, please visit our Benefits Page.

Minimum Requirements:

• Ability to handle stressful situations
• Basic math skills (counting, addition, subtraction)
• Effective communication skills

Desired Qualifications:

• Retail experience
• Second language skills (speaking, reading, and/or writing)

Responsibilities:

• Promote trust and respect among associates
• Create a welcoming environment for customers
• Gain knowledge of products and assist customers with questions and suggestions
• Recommend products and inform customers of specials
• Check product quality and freshness, review sell-by dates
• Label, stock, and inventory merchandise; ensure product availability
• Report discrepancies and safety issues to management
• Maintain a positive attitude and stay current with store promotions
• Adhere to food safety regulations and maintain proper temperatures
• Practice safety procedures and report unsafe conditions or incidents
• Perform essential job functions with or without reasonable accommodation