Store Merchandising & Operations Leader

Michaels; Geneva (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical, dental, and vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

employee discounts and access to партн

Job summary

The Michaels Companies Inc. in Geneva, IL is seeking a Store Leader to assist the Store Manager in enforcing SOPs, policies, and standards while ensuring a compliant, customer-ready store environment.

You will lead floor operations, oversee inventory movement, execute Planogram standards, manage Ship from Store fulfillment, handle RTVs/ASNs, adjust pricing, and coach team members through onboarding and ongoing training across departments.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance with applicable laws and requirements.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Skills

Retail leadership

Store operations

SOP adherence

Inventory control

Training coaching

Asset protection

Staff scheduling

POS system

Tools

POS system

Job description

The Michaels Companies Inc. in Geneva, IL is seeking a Store Leader to assist the Store Manager in enforcing SOPs, policies, and standards while ensuring a compliant, customer-ready store environment.

You will lead floor operations, oversee inventory movement, execute Planogram standards, manage Ship from Store fulfillment, handle RTVs/ASNs, adjust pricing, and coach team members through onboarding and ongoing training across departments.