Merchandise & Store Operations Lead

The Michael's Companies; Hillside (IL); On-site; USD 17,908 - 30,307; Full time

Job summary

The Michaels Companies is seeking a FT Merchandise Manager in Hillside, IL to drive merchandising and operational excellence across truck processing, inventory routines, and planogram execution. You will ensure accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

You will lead by example, supervise team members, and uphold SOPs while partnering with store leadership to optimize in-store performance and

Qualifications

• 3+ years of retail leadership experience.
• Ability to stand long periods and lift 25-50 pounds.
• Willing to work nights, weekends, and early mornings.
• Experience with planogram execution and SOP adherence.

Responsibilities

• Assist Store Manager in enforcing SOPs and company programs to ensure compliance.
• Oversee truck execution, inventory routines, planogram sets, and visual standards.
• Own workload planning and daily task prioritization with store leadership.
• Maintain in-stock levels and replenishment accuracy; manage pricing and promotions.
• Train, coach, and develop team members through structured onboarding.

Skills

Leadership experience

Customer service

Team supervision

Tools

POS system

Merchandising software

Job description

The Michaels Companies is seeking a FT Merchandise Manager in Hillside, IL to drive merchandising and operational excellence across truck processing, inventory routines, and planogram execution. You will ensure accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

You will lead by example, supervise team members, and uphold SOPs while partnering with store leadership to optimize in-store performance and