Merchandise & Store Operations Leader

Michaels; New Lenox (IL); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Michaels in New Lenox, IL is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

Major activities include SOP adherence, policy execution, MOD coverage, truck/stock management, and ship-from-store fulfillment.

Qualifications

• 3+ years of retail leadership experience.
• Ability to lead and train teams to execute SOPs and company programs.
• Strong planning and inventory management capabilities.

Responsibilities

• Assist Store Manager in enforcing SOPs and store policies.
• Lead truck processing, planogram execution, and visual standards.
• Manage in-stock levels, replenishment, pricing, and promotions.
• Oversee ship-from-store, RTVs/ASN, and inventory integrity.
• Coach and develop team members to maintain a customer-ready store.

Skills

Retail leadership

Staff coaching

Operational planning

Job description

Michaels in New Lenox, IL is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

Major activities include SOP adherence, policy execution, MOD coverage, truck/stock management, and ship-from-store fulfillment.