Store Merchandising & Operations Lead

michaels; Hillside (IL); On-site; USD 45,957,000 - 63,612,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Job summary

The Michaels Companies, Inc. is seeking a Merchandise Manager for the CHI-HILLSIDE, IL area. You will drive merchandising and operational execution, including truck processing, planogram sets, pricing and promotional execution, and a customer-ready store environment.

Responsibilities include leading SOPs, policy adherence, MOD coverage, truck/stock flow, and visual standards while coaching store teams and protecting assets in a fast-paced retail setting.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading SOPs and Company programs.
• Ensure execution of Company policies and store standards.
• Provide Manager-on-Duty coverage to maintain floor leadership and service standards.
• Lead truck execution, unloading, sorting, and floor flow.
• Plan workload and prioritize daily tasks with store leadership.
• Maintain Store-In-Stock Optimization (SISO) routines for inventory accuracy.
• Oversee Planogram execution and visual merchandising standards.
• Maintain a clean, organized, customer-ready store environment.
• Manage inventory control and stock movement.
• Execute ad sets, pricing changes, and Ship from Store fulfillment.
• Process RTVs and ASN receiving with proper inventory adjustments.
• Manage store damages procedures and shrink reduction.
• Train and develop team members through structured onboarding.
• Partner in Asset Protection to minimize shrink.

Job description

The Michaels Companies, Inc. is seeking a Merchandise Manager for the CHI-HILLSIDE, IL area. You will drive merchandising and operational execution, including truck processing, planogram sets, pricing and promotional execution, and a customer-ready store environment.

Responsibilities include leading SOPs, policy adherence, MOD coverage, truck/stock flow, and visual standards while coaching store teams and protecting assets in a fast-paced retail setting.