Store Manager-Retail Jewelry

Helzberg Diamonds; Princeton (NJ); On-site; USD 65,000 - 95,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. in Princeton, NJ is seeking a Store Manager to lead daily operations and drive sales toward profit objectives. The role focuses on directing store activities, coaching staff, and ensuring a superior customer experience.

The ideal candidate has a proven track record in retail jewelry sales, strong recruiting and people management skills, and the flexibility to work evenings, weekends, and holidays. Bachelor's degree in business or related field is preferred.

Qualifications

• Bachelor's degree in business, marketing, retail management, or equivalent.
• Retail jewelry industry experience preferred.
• Relocation flexibility is a plus.

Responsibilities

• Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
• Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
• Consistently recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and addressing associate relations issues appropriately.

Skills

Sales leadership

Recruiting

People mgmt

Communication

Flexibility

Education

Bachelor's degree in business/retail management

Job description

Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store.

Key responsibilities include:

• Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
• Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
• Consistently recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and addressing associate relations issues appropriately.

The ideal candidate will possess:

• Proven history of achieving sales goals in retail jewelry environment
• Strong direct recruiting skills
• Ability to supervise others to achieve results
• Superior communication and interpersonal skills
• Flexibility to manage a variety of personalities
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible schedule including evenings, weekends, and holidays