Assistant Manager-Retail Jewelry

Helzberg Diamonds; Washington Township (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Assistant Manager to help drive store sales and support daily operations. You will participate in training programs aimed at preparing you for a Store Manager position, while leading a team to meet and exceed sales goals.

The role emphasizes strong customer service, teamwork, and the ability to handle challenging interactions in a fast-paced jewelry retail environment. Evening, weekend, and holiday availability is required.

Qualifications

• Proven history of selling in a commission environment.
• Ability to supervise others to achieve results.
• Superior communication skills.
• Flexibility to work with a variety of personalities.
• One to three years of jewelry retail experience.
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience.

Responsibilities

• Generate sales to exceed personal sales goals.
• Work as a team in a sales presentation to overcome customers objections and close additional sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate and/or customer interactions in the Store Manager's absence.
• Provide outstanding customer service to each Helzberg Diamonds' guest.
• Assist the Store Manager in recruiting top-performing associates.

Skills

Sales skills

Team supervision

Communication skills

Flexible schedule

Jewelry retail exp

Education

High School diploma

Bachelor’s in business

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays