Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Independence (MO); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Assistant Manager to help drive sales and lead daily store operations in Independence.

This role trains for a Store Manager position and focuses on achieving sales goals through team development and customer service excellence. The ideal candidate has 1–3 years of jewelry retail experience, strong communication skills, and a proven history of selling in a commission environment.

Qualifications

• High School diploma required.
• 1–3 years of selling experience in jewelry retail.
• Bachelor's degree in business, marketing, retail management or equivalent preferred.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Generate sales to exceed personal sales goals.
• Work as a team in sales presentations to overcome objections and close sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate/customer interactions in the Store Manager's absence.
• Provide outstanding customer service to every guest.
• Assist the Store Manager in recruiting top-performing associates.

Skills

Sales skills

Team leadership

Customer service

Communication

Recruiting

Flexible schedule

Training capability

Jewelry retail experience

Education

High School

Bachelor's degree in business/marketing/retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays