Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Auburn (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

Helzberg Diamonds in Auburn, AL is seeking an Assistant Manager to help the store reach sales goals and guide daily operations. You will participate in training programs while preparing for a Store Manager position.

Responsibilities include driving personal sales, leading a team in customer presentations, coaching selling skills, handling escalations in the Store Manager's absence, delivering outstanding customer service, and assisting with recruiting top-performing staff.

Qualifications

• Required Education: High School
• Required Experience: 1 to 3 years
• Ideal candidate will possess a Bachelor’s degree in business, marketing, retail management, or an equivalent combination of education and experience

Responsibilities

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Skills

Sales experience

Team supervision

Communication skills

Flexibility

Jewelry retail experience

Education

High School

Bachelor's degree in business/retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays