Store Manager - People, Sales & Experience Lead

T E C Industrial Inc; Richmond (VA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan

100% employer-paid benefits incl. disa

Paid Time Off

Employee discount and perks

Career development options

Collaborative team environment

Early Wage Access

Uncapped monthly bonus potential

Job summary

Lids Sports Group is seeking a Store Manager in Richmond to lead a high-performing retail team and deliver outstanding customer experiences. You will drive sales, manage hiring and training, and ensure store operations run smoothly with a focus on KPI achievement and guest satisfaction.

The role emphasizes leadership, team development, and collaboration with district leadership while maintaining strong store standards and community engagement.

Qualifications

• Minimum 2+ years supervisory or management experience in retail.
• Strong leadership and staff development skills.
• Excellent communication and customer service focus.
• Willingness to travel overnight for training and meetings.
• Reliable attendance and punctuality in all shifts.

Responsibilities

• Lead store team to meet KPI targets and deliver exceptional service.
• Oversee hiring, onboarding, training, and scheduling.
• Drive store operations, cash handling, and loss prevention.
• Manage merchandise, visual standards, and inventory integrity.
• Support district leadership and communicate store needs.

Skills

Leadership

Training

Communication

Attendance

Travel available

Job description

Lids Sports Group is seeking a Store Manager in Richmond to lead a high-performing retail team and deliver outstanding customer experiences. You will drive sales, manage hiring and training, and ensure store operations run smoothly with a focus on KPI achievement and guest satisfaction.

The role emphasizes leadership, team development, and collaboration with district leadership while maintaining strong store standards and community engagement.