Store Manager: Omnichannel Leader & People Coach

N23 Premium Brands Opco LLC; Farmington (CT); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and career增长

Job summary

KnitWell Group, a specialty retail operating company, is seeking a Store Manager for LOFT in Farmington, CT. Lead customer and associate experiences, drive profitability, and coach a high-performing team in a fast-paced environment.

You will ensure top-notch customer service, manage store operations, and promote community partnerships while upholding brand standards and visual guidelines.

Qualifications

• In-depth store management or service-industry experience is preferred.
• Strong people management and leadership abilities.
• Excellent communication and hospitality mindset.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Coach associates to apply brand behaviors for genuine connections.
• Leverage technology for seamless omnichannel shopping experiences.
• Hire and build a strong store team through training and development.
• Create an inclusive store culture where everyone belongs.
• Develop strong store operations, budgeting, and payroll processes.
• Promote in-store events and partnerships within the community.
• Use reporting tools to manage profitability and payroll.
• Oversee daily operations including opening and closing.

Skills

Retail leadership

People management

Customer experience

POS technology

Communication

Leadership

Hospitality mindset

Tools

POS system

Job description

KnitWell Group, a specialty retail operating company, is seeking a Store Manager for LOFT in Farmington, CT. Lead customer and associate experiences, drive profitability, and coach a high-performing team in a fast-paced environment.

You will ensure top-notch customer service, manage store operations, and promote community partnerships while upholding brand standards and visual guidelines.