Assistant Manager: Lead Store Experience & Team Culture

Knitwell Group; South Windsor (CT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking an Assistant Manager in South Windsor, CT to support a high-standard customer experience and store culture. You will lead on the sales floor, coach associates, and help recruit and develop talent while ensuring seamless omnichannel service.

The role requires 1+ year of retail management experience, hospitality mindset, and strong business acumen. A tech-savvy approach with POS proficiency will help you drive results.

Qualifications

• 1+ year retail management experience preferred
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Initiative

Tools

Point-of-Sale (POS)

Job description

LOFT is seeking an Assistant Manager in South Windsor, CT to support a high-standard customer experience and store culture. You will lead on the sales floor, coach associates, and help recruit and develop talent while ensuring seamless omnichannel service.

The role requires 1+ year of retail management experience, hospitality mindset, and strong business acumen. A tech-savvy approach with POS proficiency will help you drive results.