Store Manager: Omni-Experience Leader

Vochure; Bolingbrook (IL); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Staff discount

Health coverage

401K

Paid time off

Job summary

H&M Fashion USA, Inc. in Bolingbrook, IL is seeking a Store Manager to lead the full store team and deliver a best-in-class omni customer experience. You will drive sales, visual presentation, and commercial standards in line with global and regional strategies.

You will coach and develop staff, manage budgets and operations, and ensure excellent customer service and store routines. Compensation reflects the posted range and benefits available to employees.

Qualifications

• Strong leadership experience applicable to a store manager role.
• Excellent communication, analytical, and numerical skills.
• Retail management and operations experience.

Responsibilities

• Drive the omni customer experience in-store, ensuring visual and commercial standards.
• Lead and develop the store team, recruiting, onboarding and upskilling as needed.
• Analyze sales, budgets and plans to optimize results and profits.
• Ensure personal customer service across all areas and guide customers through fashion stories.
• Promote Customer Loyalty App and in-store sustainability initiatives.
• Oversee store opening/closing, stock levels, and POS routines.
• Maintain sight of competitive landscape and opportunities; manage store maintenance.

Skills

Leadership

Team coaching

Analytical thinking

Budgeting & forecasting

Customer service

Job description

H&M Fashion USA, Inc. in Bolingbrook, IL is seeking a Store Manager to lead the full store team and deliver a best-in-class omni customer experience. You will drive sales, visual presentation, and commercial standards in line with global and regional strategies.

You will coach and develop staff, manage budgets and operations, and ensure excellent customer service and store routines. Compensation reflects the posted range and benefits available to employees.