Store Manager: Lead Teams, Grow Talent, Delight Families

Carter's Inc.; Wayne (NJ); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Brand discount 30%

Education support

Paid time off

Referral bonuses

Professional development

Job summary

Carter's Inc. in Wayne, New Jersey, is seeking a Store Manager to lead the store team and be the first face of the brand for growing families.

You will coach the team, develop talent, and ensure the in-store experience reflects Carter's values, product knowledge, and customer service standards. You’ll build a positive, inclusive environment, manage merchandising and operations, and drive sales through leadership of the Leader on Duty program, while controlling payroll and budgets and analyzing

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company's direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Communication

Coaching

Retail management

Outlook

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Carter's Inc. in Wayne, New Jersey, is seeking a Store Manager to lead the store team and be the first face of the brand for growing families.

You will coach the team, develop talent, and ensure the in-store experience reflects Carter's values, product knowledge, and customer service standards. You’ll build a positive, inclusive environment, manage merchandising and operations, and drive sales through leadership of the Leader on Duty program, while controlling payroll and budgets and analyzing