Store Manager: Lead, Develop, Delight Customers

Carter's Retail Inc.; Edgewater (NJ); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount on brands

Referral bonuses

Advance You Program for GED / English

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter’s Careers in Edgewater, NJ is seeking an Store Manager to lead store operations, coach associates, and drive sales while delivering outstanding service to families. You will build a talent pipeline, develop leaders, and ensure a welcoming, inclusive environment that reflects Carter’s values.

Responsibilities include managing payroll and budgets, optimizing merchandising, and strengthening customer loyalty through our programs.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Proficient computer and technology skills (Outlook, Excel, Web navigation)
• Strong leadership and supervisory capabilities in a fast-paced retail environment.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders by providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with products, features, and benefits.
• Build customer loyalty through directing and coaching the team on loyalty programs.
• Execute merchandising and operations directions; manage payroll and budgets.
• Understand KPIs and identify behaviors to drive results.
• Lead omnichannel experience and ensure teams are trained on available tools.
• Reduce loss through consistent customer service, education, and controls.

Skills

Leadership

Customer service

Communication

Mentoring

Technology literacy

Education

High School Diploma or GED

Job description

Carter’s Careers in Edgewater, NJ is seeking an Store Manager to lead store operations, coach associates, and drive sales while delivering outstanding service to families. You will build a talent pipeline, develop leaders, and ensure a welcoming, inclusive environment that reflects Carter’s values.

Responsibilities include managing payroll and budgets, optimizing merchandising, and strengthening customer loyalty through our programs.