Store Leader: Grow Teams & Elevate Experience

Carter's Retail Inc.; Wayne (NJ); On-site; USD 3,788,000 - 4,994,000; Full time

Job summary

Carter's is seeking a Store Manager in the Wayne, NJ area to lead a team of associates and deliver a welcoming customer experience for families. You will coach teams to reach their potential, become product experts, and own their careers while maintaining a positive and inclusive work culture.

You will build talent, drive sales, manage payroll and budgets, and monitor KPIs to optimize performance across in-store and online channels.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma or GED required.
• Ability to lift 40 pounds and stand or walk for extended periods.
• Availability including days, nights, weekends and holidays with at least two closing shifts per week.

Responsibilities

• Build a talent pipeline through networking and recruiting
• Develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs
• Manage payroll and budgets
• Understand and analyze KPIs and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience with trained teams
• Reduce loss through consistent service, education, and operational controls

Skills

Leadership

People management

Retail management

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking a Store Manager in the Wayne, NJ area to lead a team of associates and deliver a welcoming customer experience for families. You will coach teams to reach their potential, become product experts, and own their careers while maintaining a positive and inclusive work culture.

You will build talent, drive sales, manage payroll and budgets, and monitor KPIs to optimize performance across in-store and online channels.