Store Manager: Lead Teams, Elevate Experience, Earn Bonuses

KnitWell Group; Lansing Charter Township (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) plan

Paid time off & holidays

Merchandise discounts

Professional development

Monthly bonuses

Discounts at sister brands

Community partnerships

Job summary

in Lansing seeks an experienced Store Manager to lead the team, deliver a memorable customer experience, and drive store performance at Soma in Eastwood Towne Center. You’ll coach associates, manage payroll and schedules, and ensure brand-aligned hospitality across daily operations.

The role requires strong leadership, communication, and a proven track record in retail, with a focus on results and community engagement. Excellent cross-team collaboration is essential.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Strong leadership and people management skills with coaching abilities.
• Excellent communication and customer service focus with results orientation.

Responsibilities

• Define a clear vision to prioritize a customer-centered culture and drive store performance.
• Hire, develop and coach an effective retail team to deliver a high-quality experience.
• Take ownership of payroll, scheduling, and sales goals to meet financial targets.
• Lead the team, provide guidance, and empower staff through feedback and coaching.
• Use store reporting to plan actions that improve metrics and operations.
• Maintain an inspiring store environment aligned with brand standards and priorities.
• Build community connections through in-store events and brand partnerships.

Skills

Leadership

Customer service

Communication

Sales-driven

Team development

Scheduling

Tools

POS system

Payroll software

Job description

in Lansing seeks an experienced Store Manager to lead the team, deliver a memorable customer experience, and drive store performance at Soma in Eastwood Towne Center. You’ll coach associates, manage payroll and schedules, and ensure brand-aligned hospitality across daily operations.

The role requires strong leadership, communication, and a proven track record in retail, with a focus on results and community engagement. Excellent cross-team collaboration is essential.