Store Manager: Lead Team, Elevate Customer Experience

Soma; Lansing (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community philanthropy

Job summary

Soma in Lansing, MI is seeking a Store Manager to lead the team, drive sales, and deliver a welcoming, customer-centered experience. You will coach staff, manage payroll and schedules, and ensure store performance aligns with brand standards.

Ideal candidates have 5+ years in retail management, including 2+ years as a Store Manager, are 18+, and can work nights, weekends, and holidays. You will lead community initiatives and uphold operational excellence.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Must be at least 18 years old.
• Flexible availability—nights, weekends, holidays.
• Demonstrates ownership mindset and leads by example.
• High accountability and initiative.

Responsibilities

• Define vision and strategy to prioritize a customer-centered culture and drive store performance.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Own store financials: payroll, schedules, and sales goals.
• Lead by communicating expectations and delivering feedback.
• Use store reports to improve metrics and run the business effectively.
• Maintain a visually inspiring store reflecting brand standards.
• Share brand priorities with store teams and ensure policy compliance.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Leadership

Communication

Customer service

Staff coaching

Job description

Soma in Lansing, MI is seeking a Store Manager to lead the team, drive sales, and deliver a welcoming, customer-centered experience. You will coach staff, manage payroll and schedules, and ensure store performance aligns with brand standards.

Ideal candidates have 5+ years in retail management, including 2+ years as a Store Manager, are 18+, and can work nights, weekends, and holidays. You will lead community initiatives and uphold operational excellence.