Store Manager: Lead Experience, Growth & Team

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Lakeland (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Optional medical, dental, vision

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma, a brand of KnitWell Group, seeks a Store Manager for our Lakeland, FL location. You will lead the team, build community connections, and shape a seamless customer experience through hospitality, product knowledge, and brand standards, ensuring every guest leaves inspired by Soma.

You will coach a retail team, manage payroll and schedules, drive sales, and use store reporting to improve metrics. Must be 18+, with 5+ years in retail management (2 in Store Manager), and a flexible schedule

Qualifications

• Must be at least 18 years old.
• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Flexible availability — including nights, weekends, holidays.
• Demonstrates an ownership mindset and leads by example.
• High level of accountability and initiative.
• Effective leadership, people management, and communication skills.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Leadership

People management

Communication skills

Business acumen

Job description

Soma, a brand of KnitWell Group, seeks a Store Manager for our Lakeland, FL location. You will lead the team, build community connections, and shape a seamless customer experience through hospitality, product knowledge, and brand standards, ensuring every guest leaves inspired by Soma.

You will coach a retail team, manage payroll and schedules, drive sales, and use store reporting to improve metrics. Must be 18+, with 5+ years in retail management (2 in Store Manager), and a flexible schedule