Store Manager: Lead Teams, Drive Sales & Client Relationships

Alice and Olivia; The Woodlands (TX); Presencial; USD 60 000 - 75 000; Tempo integral

Resumo da oferta

Alice and Olivia in The Woodlands, Texas, is seeking a Store Manager to lead a high-performing sales floor, deliver exceptional customer experiences, and cultivate long-lasting client relationships. This role focuses on driving profitability through team leadership and efficient store operations.

You will coach staff, manage daily store activities, recruit and onboard associates, and ensure brand standards across merchandising, visuals, and service levels.

Qualificações

• Previous management experience required.
• Previous sales experience required.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed.
• Continuous standing and walking; ability to move around all store areas and be accessible to customers.
• Ability to occasionally climb ladders as needed.
• Ability to work daily with telephone, POS and computer equipment.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsabilidades

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
• Establish a returning client business by developing and maintaining long lasting relationships.
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging.
• Utilize company selling culture and training tools to meet and exceed KPI expectations.
• Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists.
• Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships.
• Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team.
• Maintain organization, upkeep, and cleanliness of both the front and back of house.
• Recruit, hire, onboard, and train all new hires.
• Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader.
• Ensure the integrity of payroll and the payroll process.
• Actively support Diversity, Equity, and Inclusion initiatives.
• Ensure that the sales floor is maintained and beautifully reflects the brand.
• Cultivate an environment which promotes teamwork and comradery.
• Remain coachable and open to feedback to continuously develop in your role.
• Act as a leader in the District and as a partner to fellow Store Managers.

Conhecimentos

Customer focus

Drive for results

Team player

Time management

Personal credibility

Business acumen

Communication

Managerial courage

Managing performance

Motivating others

Descrição da oferta de emprego

Alice and Olivia in The Woodlands, Texas, is seeking a Store Manager to lead a high-performing sales floor, deliver exceptional customer experiences, and cultivate long-lasting client relationships. This role focuses on driving profitability through team leadership and efficient store operations.

You will coach staff, manage daily store activities, recruit and onboard associates, and ensure brand standards across merchandising, visuals, and service levels.