Store Manager: Lead Sales, Build Relationships, Drive Growth

Alice and Olivia; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Alice and Olivia in Houston, TX seeks a Store Manager to lead a high-energy fashion floor. You will drive sales, coach a team, and ensure an exceptional customer experience that builds lasting client relationships.

As a sales-floor leader, you will optimize store operations, manage payroll, and uphold brand standards. The role demands a proactive mentor who can inspire confidence and deliver results daily.

Qualifications

• Previous management experience required.
• Previous sales experience required.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed.
• Flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
• Establish a returning client business by developing and maintaining long lasting relationships
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging
• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
• Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
• Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
• Maintain organization, upkeep, and cleanliness of both the front and back of house
• Recruit, hire, onboard, and train all new hires
• Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader
• Ensure the integrity of payroll and the payroll process
• Actively support Diversity, Equity, and Inclusion initiatives
• Ensure that the sales floor is maintained and beautifully reflects the brand
• Cultivate an environment which promotes teamwork and comradery
• Remain coachable and open to feedback to continuously develop in your role
• Act as a leader in the District and as a partner to fellow Store Managers

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Business acumen

Communication

Managerial courage

Managing performance

Motivating others

Job description

Alice and Olivia in Houston, TX seeks a Store Manager to lead a high-energy fashion floor. You will drive sales, coach a team, and ensure an exceptional customer experience that builds lasting client relationships.

As a sales-floor leader, you will optimize store operations, manage payroll, and uphold brand standards. The role demands a proactive mentor who can inspire confidence and deliver results daily.