Store Manager: Lead Team, Elevate Customer Experience

Knitwell Group; Peoria (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

Soma in Peoria, IL is seeking a Store Manager to lead the team, build community connections, and shape a welcoming, customer-first shopping experience.

This role drives store performance, coaches staff, manages schedules and payroll, and ensures brand standards while delivering memorable service. Availability includes nights, weekends, and holidays, with opportunities for monthly bonuses and employee discounts.

Qualifications

• 5+ years of retail management experience; 2 of those years in a Store Manager position.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, holidays.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Retail management

Leadership

Team development

Payroll & scheduling

Customer service focus

Job description

Soma in Peoria, IL is seeking a Store Manager to lead the team, build community connections, and shape a welcoming, customer-first shopping experience.

This role drives store performance, coaches staff, manages schedules and payroll, and ensures brand standards while delivering memorable service. Availability includes nights, weekends, and holidays, with opportunities for monthly bonuses and employee discounts.