Retail Store Leader: Customer Experience & Team Growth

Soma; Estero (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

Soma in Estero, FL is seeking a Store Manager who will lead the team, drive the customer experience, and manage store performance. You will coach associates, build community connections, and ensure a welcoming environment that reflects Soma's hospitality culture.

You will own payroll and schedules, hit sales goals, use store reporting to shape action plans, and maintain a visually inspiring store that adheres to brand standards. This role offers opportunities for growth across our brands.

Qualifications

• 5+ years of retail management experience required, with 2+ years in a Store Manager role.
• Strong leadership and communication skills with a proven ability to coach and develop a team.
• Ability to own payroll, scheduling, and store financial performance to hit sales goals.
• Comfortable with reporting and using data to drive action plans and improve metrics.

Responsibilities

• Lead and coach a retail team to deliver a customer-centered experience.
• Shape a welcoming store culture and reflect Soma's hospitality in every interaction.
• Drive store performance, manage payroll/schedules, and achieve sales goals.
• Utilize store reporting to create action plans and optimize operations.
• Maintain a visually inspiring store environment aligned with brand standards.
• Foster community connections through events and partnerships.

Skills

People leadership

Communication

Retail operations

Sales strategy

Team development

Budgeting & payroll

Tools

POS system

Store reporting tools

Job description

Soma in Estero, FL is seeking a Store Manager who will lead the team, drive the customer experience, and manage store performance. You will coach associates, build community connections, and ensure a welcoming environment that reflects Soma's hospitality culture.

You will own payroll and schedules, hit sales goals, use store reporting to shape action plans, and maintain a visually inspiring store that adheres to brand standards. This role offers opportunities for growth across our brands.