Store Manager: Lead Team and Auto Service Excellence

Bridgestone America, Inc.; San Mateo (CA); On-site; USD 73,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certs

401(k) match

Daily pay options

Job summary

Bridgestone America, Inc. is seeking a Store Manager responsible for every aspect of the store operation, including coaching and development of teammates, merchandising, advertising, and promotion of products and services.

The role requires strong retail sales leadership, exceptional customer service skills, inventory and scheduling aptitude, and the ability to drive payroll, budgets, and store goals while maintaining high service standards.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Problem solving

Inventory management

Communication skills

Negotiation

Driver's license

Education

High School Diploma

Associate degree

Job description

Bridgestone America, Inc. is seeking a Store Manager responsible for every aspect of the store operation, including coaching and development of teammates, merchandising, advertising, and promotion of products and services.

The role requires strong retail sales leadership, exceptional customer service skills, inventory and scheduling aptitude, and the ability to drive payroll, budgets, and store goals while maintaining high service standards.