Store Manager: Lead Sales, Service & Growth

Bridgestone America, Inc.; Apache Junction (AZ); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and company-funded

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone Americas, Inc. in Nashville, Tennessee, seeks a Store Manager to lead retail teams within Bridgestone Retail Operations (BSRO) stores.

You will drive store sales, deliver exceptional customer service, manage payroll and budgets, and coach staff to meet goals in a fast-paced automotive retail environment. Ideal candidates have proven retail sales management success, strong problem solving, inventory planning, and conflict resolution skills.

Qualifications

• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer communication

Problem solving

Inventory management

Customer retention

Negotiation

Conflict resolution

Driving license

Education

High School Diploma or equivalent

2 year college degree (preferred)

Job description

Bridgestone Americas, Inc. in Nashville, Tennessee, seeks a Store Manager to lead retail teams within Bridgestone Retail Operations (BSRO) stores.

You will drive store sales, deliver exceptional customer service, manage payroll and budgets, and coach staff to meet goals in a fast-paced automotive retail environment. Ideal candidates have proven retail sales management success, strong problem solving, inventory planning, and conflict resolution skills.