Store Manager: Lead Growth & Service (Flexible Schedule)

Bridgestone America, Inc.; Washington (District of Columbia); On-site; USD 58,235 - 98,990; Full time

Benefits offered by this job

On-the-job training

ASE certifications

401(k) match

Daily pay program

Paid vacation

Job summary

Bridgestone Retail Operations is seeking a Store Manager to lead daily store activities, ensure top-tier customer service, and drive sales and promotions. The role requires coordinating payroll, budgets, scheduling staff, and monitoring inventory while maintaining high service standards and strong customer loyalty across shifts and weekends.

The position emphasizes leadership, training, and the ability to respond to customer feedback, with company-funded training and opportunities for ASE

Qualifications

• High School Diploma or equivalent required.
• Demonstrated success in retail sales management.
• Problem solving skills for customer complaints.
• Aptitude to manage inventory, scheduling, and merchandising displays.
• Ability to assist customers with sales and complaints to drive loyalty.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.

Skills

Retail sales management

Customer service

Proactive problem solving

Inventory management

Staff scheduling

Negotiation

Communication

Education

High School diploma or equivalent

Associate degree or equivalent

Job description

Bridgestone Retail Operations is seeking a Store Manager to lead daily store activities, ensure top-tier customer service, and drive sales and promotions. The role requires coordinating payroll, budgets, scheduling staff, and monitoring inventory while maintaining high service standards and strong customer loyalty across shifts and weekends.

The position emphasizes leadership, training, and the ability to respond to customer feedback, with company-funded training and opportunities for ASE