Store Manager: Lead Sales, Service & Team Growth

REI; Birmingham (AL); Vor Ort; USD 70.000 - 88.000; Vollzeit

Benefits dieser Stelle

Employee discount

Health benefits

Retirement plan

Accrued time off

Zusammenfassung

REI is seeking a Store Manager to lead daily store operations in Birmingham, AL, overseeing a substantial profit center and guiding Sales Managers and Shop Service Managers toward sales and service goals.

You will drive a customer-centric culture, develop staff, and ensure strong service delivery while aligning with REI’s outdoor-education mission and community involvement. This role emphasizes retail leadership and staff development.

Qualifikationen

• 3-5 years of retail store management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Aufgaben

• Develop and achieve short and long-term retail plans.
• Manage and delegate planned priorities to Sales Managers and Shop Service Managers.
• Create a positive employee experience focused on engagement and retention.
• Use store reports to identify strategies for improving metrics.
• Oversee store's profitability and financial budgeting.
• Monitor inventory levels, facilities, and other assets.
• Engage in local organizations and community events.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance.
• Builds teams through effective employee development, involvement, and communication.

Kenntnisse

Store management

Relationship building

Feedback oriented

Problem solving

Goal setting

Jobbeschreibung

REI is seeking a Store Manager to lead daily store operations in Birmingham, AL, overseeing a substantial profit center and guiding Sales Managers and Shop Service Managers toward sales and service goals.

You will drive a customer-centric culture, develop staff, and ensure strong service delivery while aligning with REI’s outdoor-education mission and community involvement. This role emphasizes retail leadership and staff development.