Store Leader: Grow Sales, Elevate Service & Community

Recreational Equipment, Inc.; St. George (VT); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op is seeking a Store Manager to drive daily store operations and manage a retail profit center of $5–$30 million in sales volume. You will shape a strong sales culture, ensure prompt service and customer satisfaction, and guide teams through change.

With 3–5 years of retail store management experience, you will develop staff, build relationships, and use data to improve performance. This on-site role offers benefits and a commitment to inclusive values and outdoor stewardship.

Qualifications

• 3-5 years of retail store management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.

Responsibilities

• Develop and achieve short and long-term retail plans.
• Manage and delegate planned priorities to Sales Managers and Shop Service Managers.
• Create a positive employee experience focused on engagement and retention.
• Use store reports to identify strategies for improving metrics.
• Oversee store's profitability and financial budgeting.
• Monitor inventory levels, facilities, and other assets.
• Engage in local organizations and community events.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance.
• Builds teams through effective employee development, involvement, and communication.

Skills

Store management

Customer service

Leadership

Job description

REI Co-op is seeking a Store Manager to drive daily store operations and manage a retail profit center of $5–$30 million in sales volume. You will shape a strong sales culture, ensure prompt service and customer satisfaction, and guide teams through change.

With 3–5 years of retail store management experience, you will develop staff, build relationships, and use data to improve performance. This on-site role offers benefits and a commitment to inclusive values and outdoor stewardship.