Outdoor Gear Sales Pro - Elevate Customer Experience

Recreational Equipment, Inc.; Birmingham (AL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Birmingham, AL is hiring a Store Sales Specialist to help customers find the right gear, answer questions, and facilitate transactions. You will promote REI memberships and keep merchandise organized, ensuring a welcoming, knowledgeable shopping experience.

The role emphasizes clear communication, relationship building, and practical problem-solving while upholding safety and loss-prevention standards.

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building skills.
• Open to feedback and diverse viewpoints.
• Good judgment and problem-solving abilities.
• Ability to balance multiple tasks and meet deadlines.
• Effective goal setting and prioritization.

Responsibilities

• Assist customers with product questions and memberships.
• Maintain visual standards with management and leads.
• Participate in Sales & Service training and promote REI services.
• Support store pickup and process deliveries.
• Follow loss prevention and safety procedures.
• Work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Relationship building

Open to feedback

Problem solving

Decision making

Prioritization

Communication

Teamwork

Job description

REI Co-op in Birmingham, AL is hiring a Store Sales Specialist to help customers find the right gear, answer questions, and facilitate transactions. You will promote REI memberships and keep merchandise organized, ensuring a welcoming, knowledgeable shopping experience.

The role emphasizes clear communication, relationship building, and practical problem-solving while upholding safety and loss-prevention standards.