Store Manager: Lead People, Service & Performance

KnitWell Group; San Jose (CA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts for brand family

Job summary

KnitWell Group in San Jose, CA is seeking a Store Manager to lead customer and associate experiences, drive profitability, and maintain visual standards. You will coach your team, ensure a welcoming environment, and guide daily operations across the store.

You will manage day-to-day activities, open/close, analyze performance reports, hire and develop talent, and foster community engagement through omnichannel tools.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Brings a hospitality mindset when engaging with customers and associates.
• Strong people management skills and an ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Lead the customer and associate experiences in the store and drive a profitable business.
• Coach your team to reach their full potential and ensure a welcoming experience for customers and associates.
• Hire and build an effective store team through training, coaching, and talent development.
• Use tools and reporting to oversee store profitability, budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage day-to-day operations, including opening and closing the store.

Skills

Hospitality mindset

People management

Leadership

Communication

POS system proficiency

Budgeting & planning

Tools

Point-of-sale system

Job description

KnitWell Group in San Jose, CA is seeking a Store Manager to lead customer and associate experiences, drive profitability, and maintain visual standards. You will coach your team, ensure a welcoming environment, and guide daily operations across the store.

You will manage day-to-day activities, open/close, analyze performance reports, hire and develop talent, and foster community engagement through omnichannel tools.