Sales Manager: Elevate Customer Experience & Growth

KnitWell Group; San Diego (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

KnitWell Group is seeking a Sales Manager in San Diego, CA to lead store operations and deliver an omnichannel experience. You will coach and mentor associates, drive sales, and partner with the Store Manager to build a high-performing team focused on exceptional customer service.

Join a brand that values genuine customer connections, hospitality, and operational excellence while fostering an inclusive store culture. Regular/full-time hours with opportunities for bonuses.

Qualifications

• 1 year retail management experience preferred.
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Build genuine customer relationships with high associate engagement.
• Model brand behaviors and foster a customer-centric culture.
• Onboard new hires and develop a high-performing team of associates.
• Create an inclusive store environment where everyone feels welcome.
• Provide in-the-moment coaching to improve customer interactions.
• Uphold high brand visual standards for merchandise on the sales floor.
• Lead activities to drive store performance and financial/operational objectives.
• Balance selling with store operations responsibilities.

Skills

Retail management

Hospitality mindset

Customer service

People management

POS system

Business acumen

Tools

Point-of-sale system

Job description

KnitWell Group is seeking a Sales Manager in San Diego, CA to lead store operations and deliver an omnichannel experience. You will coach and mentor associates, drive sales, and partner with the Store Manager to build a high-performing team focused on exceptional customer service.

Join a brand that values genuine customer connections, hospitality, and operational excellence while fostering an inclusive store culture. Regular/full-time hours with opportunities for bonuses.