Retail Sales Lead — Coach & Omnichannel Expert

KnitWell Group; Livermore (CA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group is hiring a Sales Lead in Livermore, CA to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store operations and step in as manager when needed.

Responsibilities include representing the brand, onboarding and developing the team, fostering an inclusive environment, maintaining visual and operational standards, and driving a seamless omnichannel shopping experience using available tools.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a point-of-sale system.
• Excellent communicator and enjoy coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative and makes thoughtful decisions.
• Ability to organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS proficiency

Communication coaching

Flexible schedule

Decision making

Organization delegation

Job description

KnitWell Group is hiring a Sales Lead in Livermore, CA to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store operations and step in as manager when needed.

Responsibilities include representing the brand, onboarding and developing the team, fostering an inclusive environment, maintaining visual and operational standards, and driving a seamless omnichannel shopping experience using available tools.