Store Manager: Lead People, Profit & Store Excellence

Dollar General; Palm Bay (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Dollar General is seeking a store leadership professional responsible for planning and implementing store processes, including staffing, stocking and merchandising. You will recruit, train, evaluate, and coach staff, ensure opening/closing duties, manage inventory, and uphold cash controls and safety policies.

This role emphasizes customer service leadership, total store accountability, and maintaining a clean, organized environment while following company SOPs and deadlines.

Qualifications

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.
• Ability to read and interpret documents such as safety rules and procedures.
• Knowledge of cash handling, cashier accountability and deposit control.
• Effective oral and written communication skills.
• Knowledge of inventory management and merchandising practices.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the SOP manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Staffing

Training

Hiring

Cash Handling

Inventory Management

Customer Service Leadership

Communication

Problem Solving

Organization

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store leadership professional responsible for planning and implementing store processes, including staffing, stocking and merchandising. You will recruit, train, evaluate, and coach staff, ensure opening/closing duties, manage inventory, and uphold cash controls and safety policies.

This role emphasizes customer service leadership, total store accountability, and maintaining a clean, organized environment while following company SOPs and deadlines.