Store Manager - Lead Omni Experience & Team Growth

H&M; Pittsburgh (Allegheny County); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401(k) plan

Commuter benefits

Paid time off

Job summary

H&M is seeking a Store Manager in Pittsburgh to lead the omni-channel customer experience and drive store performance. You will manage the full store team, ensuring high visual and commercial standards in line with global and regional strategies, and will analyze sales to create plans that optimize profits.

You will foster an inclusive, collaborative culture and be responsible for budgeting, merchandising, and daily operations across the store.

Qualifications

• Strong leadership with responsibility for others.
• Ambitious and an effective communicator with numerical acumen.
• Experience in a leadership role in retail and retail operations.
• Proven ability to collaborate closely with a team and area leadership.

Responsibilities

• Own the total omni customer experience and visual/merchandise standards.
• Lead and develop store team; recruit, onboard, upskill and evaluate performance.
• Analyze sales, set budget goals, and create plans to optimise results.
• Promote Hello Member loyalty app and in-store sustainability initiatives.
• Manage opening/closing routines, stock levels, and product presentation.
• Ensure adherence to procedures, security, and legal requirements.

Skills

Store leadership

Team coaching

Retail operations

Analytical skills

Communication

Budget & sales planning

Collaboration

Job description

H&M is seeking a Store Manager in Pittsburgh to lead the omni-channel customer experience and drive store performance. You will manage the full store team, ensuring high visual and commercial standards in line with global and regional strategies, and will analyze sales to create plans that optimize profits.

You will foster an inclusive, collaborative culture and be responsible for budgeting, merchandising, and daily operations across the store.