Store Manager: Lead High-Performance Team & CX

David's Bridal; Burlington (MA); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rewarding Environment and Competitive 

Dream Maker Discount After First Pay

Referral Incentive Program

Dayforce Wallet – Get Paid Early!

401K Program

Paid Vacation, Wellness Days & Hol

Descripción de la vacante

David’s Bridal seeks a Store Manager to build a high-performing team, foster a five-star customer service culture, and exceed sales plans. You are a dynamic, attentive, and inspiring leader who mentors staff and strengthens relationships with customers.

You will lead daily operations, manage payroll within budget, monitor inventory, coach associates, schedule shifts, and drive performance through feedback and reviews.

Formación

• Four years prior retail management experience in an apparel or specialty store environment.
• High School Diploma or degree.
• Prior experience with a computerized POS system.

Responsabilidades

• Leads and models a customer first culture across all roles.
• Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Conocimientos

Retail management

Customer service

Coaching

Staffing

Inventory management

Educación

High School Diploma

Herramientas

POS system

Descripción del empleo

David’s Bridal seeks a Store Manager to build a high-performing team, foster a five-star customer service culture, and exceed sales plans. You are a dynamic, attentive, and inspiring leader who mentors staff and strengthens relationships with customers.

You will lead daily operations, manage payroll within budget, monitor inventory, coach associates, schedule shifts, and drive performance through feedback and reviews.