Store Manager: Lead Growth & Customer Experience

TD; Stratham (NH); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank is seeking a highly experienced Store Manager II in Stratham, NH to lead a store portfolio focused on deposits, loans and fees. You will coach and motivate a team to deliver a legendary customer experience while achieving shareholder value through referrals and trusted guidance.

Deep knowledge of banking operations and risk management is essential for success in this role. You will oversee talent development, strategic planning, and collaboration with specialists to grow the store’s

Qualifications

• 4+ years supervisory/leadership experience in retail, customer service or financial services
• Strong communication and presentation skills
• Experience in business development and strategy implementation
• Knowledge of store operations and risk management
• Notary license preferred

Responsibilities

• Lead and develop a store team to deliver exceptional customer experiences
• Drive store growth through depth of relationships and referrals to Specialists
• Manage multiple store locations or a diverse customer base as required
• Oversee risk, compliance, and daily store operations
• Coach and mentor team members to meet performance targets
• Collaborate with cross-functional partners to achieve store objectives

Skills

People management

Leadership

Coaching

Customer service

Communication

Financial analysis

Education

Undergraduate degree

Notary (preferred)

Tools

MS Office

Job description

TD Bank is seeking a highly experienced Store Manager II in Stratham, NH to lead a store portfolio focused on deposits, loans and fees. You will coach and motivate a team to deliver a legendary customer experience while achieving shareholder value through referrals and trusted guidance.

Deep knowledge of banking operations and risk management is essential for success in this role. You will oversee talent development, strategic planning, and collaboration with specialists to grow the store’s