Store Manager II - Banking Growth & Customer Experience

TD Bank, N.A.; West Hartford (CT); Sur place; USD 91 000 - 136 000; Plein temps

Résumé du poste

TD Bank, N.A. in West Hartford, CT, is seeking a Store Manager II to lead a medium-sized store. You will oversee deposits, loans, fees, and expenses, coach a diverse team, and deliver a legendary customer and employee experience while driving branch growth and profitability.

The role requires strong leadership, coaching, and financial analysis skills, with a focus on building relationships and advising customers through referrals to specialists.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service and/or financial services.
• Proven leadership and coaching experience.

Responsabilités

• Lead and grow the Store through deposits, loans, fees, and expenses.
• Coach and motivate the Store team to deliver exceptional Customer Experience.
• Deepen customer relationships and refer to Specialists to meet financial needs.
• Ensure store profitability and shareholder value while managing risk and operations.

Connaissances

Leadership

Coaching

Financial analysis

Communication

Team management

Formation

Notary License (preferred)

Outils

Microsoft Office

Description du poste

TD Bank, N.A. in West Hartford, CT, is seeking a Store Manager II to lead a medium-sized store. You will oversee deposits, loans, fees, and expenses, coach a diverse team, and deliver a legendary customer and employee experience while driving branch growth and profitability.

The role requires strong leadership, coaching, and financial analysis skills, with a focus on building relationships and advising customers through referrals to specialists.