Store Manager II: Growth Leader in Banking

TD; Gray (ME); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank in Gray, Maine is seeking a Store Manager II to lead a consumer banking team and grow the store portfolio through deposits, loans and referrals. You will coach and motivate the store team to deliver a legendary Employee and Customer Experience while aiming to increase shareholder value.

The role emphasizes people leadership, risk-aware decision making and deep knowledge of banking operations, with a focus on building strong customer relationships and referrals to the right specialists

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years supervisory, leadership and coaching experience.
• Strong financial analysis skills.
• Experience with Small Business and Consumer lending.
• Knowledge of bank products, store operations and security.
• Notary License preferred.

Responsibilities

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Manages a medium sized store and team
• Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Accountable for achieving both Store and individual performance metrics
• Ability to manage multiple store locations and/or a diverse and complex customer base, if required
• Acts as peer mentor to developing store managers
• Requires deep expert knowledge of the business, banking and bank operations
• Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps
• Provides coaching, mentorship and guidance to others within area of expertise
• Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)
• Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners
• Originates loan applications, handles Conditions of Lending and conducts loan closings
• Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)

Skills

Leadership

Coaching

Communication

Team management

Customer service

Strategic thinking

Education

Undergraduate degree or equivalent experience

Notary License (preferred)

Tools

Microsoft Office

Job description

TD Bank in Gray, Maine is seeking a Store Manager II to lead a consumer banking team and grow the store portfolio through deposits, loans and referrals. You will coach and motivate the store team to deliver a legendary Employee and Customer Experience while aiming to increase shareholder value.

The role emphasizes people leadership, risk-aware decision making and deep knowledge of banking operations, with a focus on building strong customer relationships and referrals to the right specialists