Store Manager II: Lead Banking Team & Growth

TD; Georgetown (MA); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank in Georgetown, MA is seeking a Store Manager II to lead a TD store team, drive deposits, loans and customer growth, and deliver a legendary customer and employee experience. You will coach staff, manage operations, and coordinate with Specialists to meet business objectives while ensuring risk controls and regulatory compliance.

The role requires 4+ years of leadership, strong financial analysis, and knowledge of banking products. Notary is a plus; location is on-site in Georgetown, MA.

Qualifications

• Undergraduate degree or equivalent experience required.
• 4+ years in retail, customer service or financial services with supervisory/leadership experience.
• 4+ years in business development with strategy execution experience.
• 4+ years in leadership and coaching roles.
• Experience with Small Business and Consumer lending.
• Knowledge of bank product lines, store operations and security.
• Ability to prioritize and align activities to store goals.
• Strong financial analysis and data interpretation skills.
• Excellent communication and collaboration across levels.
• Notary license is a plus.

Responsibilities

• Leads and develops a store team to deliver legendary customer experience.
• Manages a medium-sized store and possibly multiple locations per TD criteria.
• Oversees risk and compliance, and coaching of staff to meet performance metrics.
• Owns relationship-building with customers and referral to Specialists.
• Drives store growth through deposits, loans and referrals; ensures operational excellence.
• Maintains professional store appearance and optimal scheduling to meet demand.
• Acts as escalation point for issues from customers or partners.

Education

Undergraduate degree or equivalent experience

4+ years related experience required (retail, customer service and/or financial services) supervisory, leadership and coaching experience

4+ years experience of proven business development skills

4+ years of proven leadership and coaching experience

Small Business and Consumer lending experience

Knowledge of Bank product lines and services; store operations and security

Proven ability to manage competing priorities; strategic alignment

Strong financial analysis skills

Strong presentation, analytical, interpersonal and collaborative skills

Excellent verbal and written communication skills

Demonstrated ability to lead and motivate team members

Proficient with Microsoft Office

Notary License (preferred)

Job description

TD Bank in Georgetown, MA is seeking a Store Manager II to lead a TD store team, drive deposits, loans and customer growth, and deliver a legendary customer and employee experience. You will coach staff, manage operations, and coordinate with Specialists to meet business objectives while ensuring risk controls and regulatory compliance.

The role requires 4+ years of leadership, strong financial analysis, and knowledge of banking products. Notary is a plus; location is on-site in Georgetown, MA.