Store Manager II: Lead Teams & Grow Customer Relationships

TD Bank; Salem (MA); On-site; USD 91,000 - 136,240; Full time

Benefits offered by this job

Total Rewards Package

Employee development opportunities

Job summary

TD Bank is seeking a Store Manager II in Salem, MA to lead a store portfolio, drive growth, and deliver an exemplary customer experience. You will hire, coach, and develop the store team, oversee deposits, loans, and fees, and refer customers to the right specialists.

The role requires 4+ years in leadership within retail or financial services, strong financial analytics, and excellent communication. Notable notary and regulatory knowledge are valued.

Qualifications

• Undergraduate degree or equivalent experience required.
• 4+ years in retail, customer service, or financial services with supervisory/leadership responsibilities.
• Proven business development skills to conceptualize and implement strategies.
• Strong financial analysis and interpersonal skills; ability to collaborate with diverse internal/external customers.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and develop the store team to deliver legendary customer experiences and achieved shareholder value.
• Manage a medium-sized store and oversee budget, deposits, loans, and fees with infrastructure for risks and compliance.
• Coach and mentor staff, set performance goals, and manage talent to meet store objectives.
• Partner with specialists to grow the customer portfolio and referrals across business lines.

Skills

People management

Leadership

Store operations knowledge

Financial analysis

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

TD Bank is seeking a Store Manager II in Salem, MA to lead a store portfolio, drive growth, and deliver an exemplary customer experience. You will hire, coach, and develop the store team, oversee deposits, loans, and fees, and refer customers to the right specialists.

The role requires 4+ years in leadership within retail or financial services, strong financial analytics, and excellent communication. Notable notary and regulatory knowledge are valued.