Store Manager: Lead, Grow Talent & Delight Customers

Carter's Retail Inc.; Lakewood (CO); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Referral bonuses

Development programs

Job summary

Carter's Retail Inc. in Lakewood, Colorado is seeking a Store Manager to lead the team, deliver exceptional customer service, manage store operations, and drive sales. You’ll coach staff, implement merchandising standards, analyze KPIs, and ensure safety and inclusivity.

The role requires a minimum of 3 years in retail management and the ability to lift 40 pounds and stand for long periods. Carter's offers health benefits, employee discounts of 30%, development programs, and opportunities for

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Retail management

Customer service

Payroll

Merchandising

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter's Retail Inc. in Lakewood, Colorado is seeking a Store Manager to lead the team, deliver exceptional customer service, manage store operations, and drive sales. You’ll coach staff, implement merchandising standards, analyze KPIs, and ensure safety and inclusivity.

The role requires a minimum of 3 years in retail management and the ability to lift 40 pounds and stand for long periods. Carter's offers health benefits, employee discounts of 30%, development programs, and opportunities for