Assistant Store Manager — Lead with Service & Growth

Carters Inc.; Paramus (NJ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health benefits

30% discount on Carter’s brands

Referral bonuses

Paid time off

Job summary

Carter’s in Paramus, NJ is seeking an Assistant Store Manager to lead a busy store team and deliver exceptional customer experiences. You’ll greet customers, coach staff, and drive sales while upholding Carter’s standards and an inclusive culture.

The role partners with the Store Manager on recruiting, training, merchandising, and scheduling. You’ll develop KPIs, manage operations, and support a welcoming environment for families.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication skills

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s in Paramus, NJ is seeking an Assistant Store Manager to lead a busy store team and deliver exceptional customer experiences. You’ll greet customers, coach staff, and drive sales while upholding Carter’s standards and an inclusive culture.

The role partners with the Store Manager on recruiting, training, merchandising, and scheduling. You’ll develop KPIs, manage operations, and support a welcoming environment for families.