Store Manager: Lead, Coach & Exceed Sales Targets

Victra; Pella (IA); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

Maternity Leave

401K Match

Tuition Reimbursement

Verizon Discount

Referral Bonus

Career Advancement

Job summary

Victra is seeking a Store Manager in the United States. You will shape the guest experience by coaching your team, driving sales targets, and owning day-to-day store operations.

You will develop your sales consultants and help them learn how to win at Victra, leading by example on the sales floor and guiding the team to reach the next level of performance. This hourly role requires coaching across the team, managing customer flow and store traffic, and maintaining brand standards.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in Customer Service or leadership role
• Management experience in a commission-based sales environment.
• Proven history of achieving challenging team and individual sales goals.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Driving personal sales by following our EGET sales process
• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking directions from District Manager on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
• Running store operations - analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store.
• Leading store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Job description

Victra is seeking a Store Manager in the United States. You will shape the guest experience by coaching your team, driving sales targets, and owning day-to-day store operations.

You will develop your sales consultants and help them learn how to win at Victra, leading by example on the sales floor and guiding the team to reach the next level of performance. This hourly role requires coaching across the team, managing customer flow and store traffic, and maintaining brand standards.