Store Manager — Lead Brand, Develop Talent, Elevate Experience

Lush Fresh Handmade Cosmetics North America; Bradenton (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

50% employee discount

Growth from within

Job summary

Lush North America is hiring a Store Manager to lead retail operations, coaching a team, managing budgets, and delivering exceptional customer experiences. The role emphasizes living the brand values, developing talent, and driving sales while upholding ethical practices and DEIB commitments.

Ideal candidates will have retail leadership experience, strong HR and coaching skills, and a passion for skincare and sustainable, cruelty-free cosmetics.

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management.
• Excellent listening and communication skills.
• Excellent organizational and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty, and ethical business.

Responsibilities

• Recruiting your team and training and developing your management team.
• Training your team on brand, product, and service.
• Oversee all aspects of the retail business, from budgets to sales targets, while focusing on customer experience and operational excellence.
• Lead the team with DEIB initiatives and employee development.

Skills

Retail management

Team leadership

Customer service

HR skills

Scheduling

Tools

Excel

Microsoft Suite

Job description

Lush North America is hiring a Store Manager to lead retail operations, coaching a team, managing budgets, and delivering exceptional customer experiences. The role emphasizes living the brand values, developing talent, and driving sales while upholding ethical practices and DEIB commitments.

Ideal candidates will have retail leadership experience, strong HR and coaching skills, and a passion for skincare and sustainable, cruelty-free cosmetics.