Store Manager: Lead Brand, Grow Talent & Sales

Lush-Cosmetic; Troy (MI); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

50% product discount

Internal promotion from within

Entrepreneurial retail structure

Growth opportunities

Job summary

Lush North America is hiring a Store Manager for the Troy, MI location. You will lead a team, recruit and train staff, and manage budgets while delivering exceptional customer experiences consistent with our brand values.

Expect to drive sales, uphold product knowledge, and promote DEIB while fostering a positive work environment. The role emphasizes leadership, training, and operational excellence in a dynamic retail setting.

Qualifications

• 3–5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training and performance management.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty, and ethical business.
• Ability to work flexible hours including holidays, evenings, and weekends.

Responsibilities

• Recruiting your team and building a capable staff.
• Training and developing your management team.
• Training staff on brand, product, and service.

Skills

Retail management

HR skills

Communication

Analytical thinking

Organization

Customer service

Skincare knowledge

Excel

Microsoft Office

Tools

Excel

Microsoft Office

Job description

Lush North America is hiring a Store Manager for the Troy, MI location. You will lead a team, recruit and train staff, and manage budgets while delivering exceptional customer experiences consistent with our brand values.

Expect to drive sales, uphold product knowledge, and promote DEIB while fostering a positive work environment. The role emphasizes leadership, training, and operational excellence in a dynamic retail setting.