Store Manager - Lead a Creative, Inclusive Retail Team

Lush Fresh Handmade Cosmetics North America; Troy (MI); Sur place; USD 53 000 - 72 000; Plein temps

Avantages offerts par ce poste

A 50% discount on products

Growth from within

Unconventional retail structure to支持自我

Résumé du poste

Lush North America is seeking a Store Manager for our Somerset Collection location in Michigan. You’ll lead a team, drive sales, uphold brand standards, and deliver exceptional customer experiences in a dynamic retail setting.

You will oversee budgets, staffing, training, and product knowledge while fostering a diverse and inclusive work environment aligned with our values and sustainable practices.

Qualifications

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty, and ethical business.
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Responsabilités

• Recruiting your team.
• Training and developing your management team.
• Training and developing your team on brand, product, and service.
• Oversee all aspects of the retail business, including budgets and sales targets, with focus on customer and staff experience.

Connaissances

Retail management

HR skills

Customer service

Listening & communication

Analytical thinking

Organization & time mgmt

Sales skills

Skincare interest

Flexible hours

Spanish or French (preferred)

Outils

Excel

Microsoft Office

Description du poste

Lush North America is seeking a Store Manager for our Somerset Collection location in Michigan. You’ll lead a team, drive sales, uphold brand standards, and deliver exceptional customer experiences in a dynamic retail setting.

You will oversee budgets, staffing, training, and product knowledge while fostering a diverse and inclusive work environment aligned with our values and sustainable practices.