Store Manager: Lead a Purposeful Beauty Team

Lush Fresh Handmade Cosmetics; Troy (MI); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

50% discount on products

Growth from within

Fun and funky store atmosphere

Unconventional retail structure

Job summary

Lush North America is hiring a Store Manager to lead retail operations, coach a diverse team, and drive sales while delivering an exceptional customer experience across our US stores. You’ll recruit, train, and develop staff, manage budgets, and uphold brand values like sustainability and animal-testing ethics.

Join a store culture that celebrates individuality, growth from within, and a strong community impact. Flexible hours including holidays and weekends may be required.

Qualifications

• 3–5 years managing in a retail environment.
• Ability to recruit, train and develop staff.
• Strong customer service mindset and leadership skills.
• Excellent listening, communication and problem-solving abilities.

Responsibilities

• Recruiting your team and leading retail staff.
• Training and developing management team and front-line staff on brand, product and service.
• Overseeing budgeting, scheduling and performance to exceed sales targets.

Skills

Team leadership

Customer service excellence

HR skills: hiring, scheduling, &培训

Strong communication

Sales analytics

DEIB awareness

Tools

Excel

Microsoft Office

Job description

Lush North America is hiring a Store Manager to lead retail operations, coach a diverse team, and drive sales while delivering an exceptional customer experience across our US stores. You’ll recruit, train, and develop staff, manage budgets, and uphold brand values like sustainability and animal-testing ethics.

Join a store culture that celebrates individuality, growth from within, and a strong community impact. Flexible hours including holidays and weekends may be required.