Store Manager: Lead a High-Performance Team & Grow Sales

Steve Madden

Norfolk (VA)

On-site

USD 42,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Medical Benefits
Dental Benefits
Vision Benefits
401K Eligibility
Paid time off
Employee Discount
Career Growth
Tuition Reimbursement

Job summary

Steve Madden in Norfolk, VA is seeking a Store Manager (full-time) to supervise staff and oversee all store operations, ensuring outstanding customer service and presentation.

The role focuses on building a strong client base, achieving sales and profit targets, and leading a high-performing team through coaching, training, and performance management. You will maintain product knowledge, manage visual merchandising, and coordinate scheduling to meet weekend and holiday hours.

Qualifications

  • Minimum 4–6 years in retail with staff supervision.
  • Excellent organizational and communication skills.
  • Knowledge of retail operations including merchandising and loss prevention.

Responsibilities

  • Develop and lead a high-performance team aligned with company values.
  • Oversee store operations to achieve sales and customer satisfaction.
  • Maintain merchandising standards and inventory accuracy.
  • Train and coach staff to drive store performance.

Skills

Staff supervision
Customer service
Communication
Retail operations

Education

High school diploma or equivalent

Job description

Steve Madden in Norfolk, VA is seeking a Store Manager (full-time) to supervise staff and oversee all store operations, ensuring outstanding customer service and presentation.

The role focuses on building a strong client base, achieving sales and profit targets, and leading a high-performing team through coaching, training, and performance management. You will maintain product knowledge, manage visual merchandising, and coordinate scheduling to meet weekend and holiday hours.

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