Store Manager: Lead Team, Drive Sales & Growth

Steve Madden; Houston (TX); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Paid time off

Employee discounts

Job summary

Steve Madden is seeking a Store Manager in Houston to oversee all store staff and daily operations, ensuring exceptional customer service and achievement of sales and profitability targets. This leadership role requires building a high-performing team, modeling company values, and driving a customer-centric shopping experience.

The successful candidate will manage staffing, training, and visual merchandising while maintaining product knowledge, inventory control, and loss-prevention standards.

Qualifications

• Minimum of 4-6 years of retail experience, including staff supervision.
• High school diploma or equivalent.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.

Responsibilities

• Develop and lead a high-performance team that reflects the company's values.
• Regularly share the company's vision and mission with the team and customers.
• Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching.
• Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
• Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Select and hire qualified candidates who reflect the company’s values.
• Maintain all safety and operational standards.
• Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
• Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
• Process information or merchandise through the computer system and POS register system.
• Be flexible and occasionally perform work outside your specific role.

Skills

Staff supervision

Organizational skills

Communication skills

Retail operations

Sales & customer service

Inventory control

Loss prevention

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Store Manager in Houston to oversee all store staff and daily operations, ensuring exceptional customer service and achievement of sales and profitability targets. This leadership role requires building a high-performing team, modeling company values, and driving a customer-centric shopping experience.

The successful candidate will manage staffing, training, and visual merchandising while maintaining product knowledge, inventory control, and loss-prevention standards.